Latin inspired live music and dance events since July 2016

Terms and Conditions

Sale of COLADA tickets, hotel rooms, food & beverage, etc are subject to the following Terms and Conditions

  1. All tickets, hotel rooms, food & beverage vouchers are sold by Lange Communications Pte Ltd (“LC”) as agent for and on behalf of the venue management or owner (“Venue Owner”) responsible for the venue in which the event will be held (“Venue”) and/or the promoter (“Promoter”) responsible for the event for which they are sold (“Event”). All orders are subject to availability and acceptance by LC. LC reserves the right to accept or reject any order. By ordering tickets, hotel rooms, food & beverage vouchers you agree, on your own behalf and as agent on behalf of all persons for whom you are purchasing tickets or who will be holding tickets purchased by you (you and each such person being a “Ticket Holder”), to be bound by these Terms and Conditions. LC shall be entitled, but not obliged, to conduct verification checks on any order, and shall be entitled to rescind the order if such verification checks reveal any fraud or other irregularity in the order.
  2. LC has no control over the maintenance or management of the Venue. LC, its agents and employees shall not be liable for any death, personal injury (unless such death or personal injury was caused by the negligence of LC), loss or damage however caused while in the venue nor are they liable for any complaints, claims, refunds, or exchange for any reason whatsoever, including without limitation, those relating to the Venue (collectively, “Claims”). Booking fees and all handling fees shall not be refundable. Any other refunds shall be made only at the LC’s discretion. LC shall not be liable for any Claims or refunds.
  3. Upon confirmation of your order for tickets, hotel rooms, food & beverage vouchers, no refund on tickets will be made under any circumstances.
  4. Entry will be refused if tickets have not been purchased from LC or other authorised points of sale.
  5. The resale of tickets is allowed. However, the Ticket or Voucher Holder needs to know the name and confirmation number of the original buyer at the Ticket desk when collecting the access ribbons and coupons. LC reserves the right to cancel any tickets that have been unlawfully and to deny any such Ticket Holder entry.
  6. Entry to the Venue will be subject to the Venue’s prevailing terms and conditions of entry.
  7. The LC and Venue Owner reserve the right without refund or compensation to refuse admission/evict any person(s) whose conduct is disorderly or inappropriate or who poses a threat to security, or to the enjoyment of the Event by others.
  8. No photography, audio or video recording is allowed during the Event unless otherwise stated by LC or the instructor.
  9. LC may add, withdraw or substitute artistes and/or vary advertised programmes, Event times, seating arrangements and audience capacity without prior notice.
  10. The LC/Venue Owner/Media may use the Ticket Holder’s image or likeness in any live or recorded video display, photograph, picture or publicity material or website.
  11. The Promoter/Venue Owner may postpone, cancel, interrupt or stop the Event due to adverse weather, dangerous situations, or any other causes beyond his reasonable control.
  12. The Ticket Holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices.
  13. The Ticket Holder voluntarily assumes all risk and danger incidental to the Event whether occurring prior to, during or subsequent to the actual Event, including any death, personal injury, loss, damage or liability.
  14. Purchasers of tickets who are under 18 years of age should seek parental consent before purchasing tickets/merchandises from our website. By transacting on our website, you certify that you are at least 18 years of age and you understand these Terms and Conditions.
  15. All tickets must be collected within the time periods stipulated or during the Event. No refunds will be made for uncollected tickets.
  16. Any complaints regarding the Event shall be directed solely to and dealt with by the LC. Any complaints regarding the Venue shall be directed solely to and dealt with by the Venue Owner.
  17. By providing any personal data to LC, you agree that LC shall be entitled to use and process such data in accordance with its Privacy Policy.
  18. Singapore law shall govern the sale of all tickets and you agree to submit to the exclusive jurisdiction of the Singapore courts.